Shipping policy

Shipping Policy

Effective Date: [Insert Date]

At Inupe Collection, we are committed to delivering your order safely and efficiently through Australia Post.

Order Processing

Orders are processed within 1–2 business days after payment has been confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Method

All orders are shipped using Australia Post.

Shipping options and costs will be displayed during checkout based on your delivery address.

Estimated Delivery Times

Estimated delivery times after dispatch are:

Metro areas: 2–6 business days
Regional areas: 3–8 business days
Remote areas: 5–10 business days

Please note that these are estimates only and delivery times may vary.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your Australia Post tracking number. You can use this tracking number to monitor your parcel's delivery status.

Shipping Delays

While we aim to deliver your order within the estimated timeframe, delays may occur due to:

Public holidays
Extreme weather conditions
High parcel volumes
Australia Post operational delays
Events beyond our reasonable control

Inupe Collection is not responsible for delays caused by the shipping carrier once your parcel has been dispatched.

Incorrect Shipping Address

Please ensure your shipping address is correct before completing your purchase.

If an incorrect or incomplete address is provided, additional shipping charges may apply if the parcel needs to be redirected or resent.

Lost or Damaged Parcels

If your parcel is lost or arrives damaged, please contact us as soon as possible. We will work with Australia Post to investigate the issue and assist you in resolving your claim.